topic Re: Sky mini box issue in Broadband

Sky mini box issue

Neville9 — Sat, 22 Mar 2025 20:05:19 GMT

I have had 3 extenders from you to extend the range through the house. My mini sky box isn't working it keeps losing signal. The thing is we have the main hub, in the next room an extender and then the further room an extender which also has the mini hub in so it should surely work but doesn't. What do I do?

Re: Sky mini box issue

Chrisee — Sun, 23 Mar 2025 07:18:35 GMT

@Neville9 if you have the Sky Max hub and extenders these cannot link to the Sky Q Mini which has te get its WiFi fed from the main Q box if you call Sky they should either send you a booster just for the Q signalor arrange for an engineer to call.

Re: Sky mini box issue

Neville9 — Mon, 24 Mar 2025 12:04:02 GMT

Thanks, yes after psoting this message I called Sky and the lady was very helpful, turns out i had an old box that we coudl utilise to get it up and running! Thanks again!!