topic Re: Wi-Fi dropping 22.03.25 in Broadband https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-22-03-25/m-p/4943224#M475261 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4358800">@SueJ221</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 22 Mar 2025 22:28:34 GMT caesarome 2025-03-22T22:28:34Z Wi-Fi dropping 22.03.25 https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-22-03-25/m-p/4943183#M475249 <P>If the WiFi has dropped once this evening, from 5.30pm to 9pm currently, then its dropped 30-40 times. Not good, especially when we have Sky Glass tv <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Sat, 22 Mar 2025 21:01:41 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-22-03-25/m-p/4943183#M475249 SueJ221 2025-03-22T21:01:41Z Re: Wi-Fi dropping 22.03.25 https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-22-03-25/m-p/4943224#M475261 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4358800">@SueJ221</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 22 Mar 2025 22:28:34 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-22-03-25/m-p/4943224#M475261 caesarome 2025-03-22T22:28:34Z