https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-off/m-p/4941596#M474856 <P>We booked an engineer, didn't turn up had text to say it was fixed but still having a problem, not happy&nbsp;</P> Thu, 20 Mar 2025 19:20:25 GMT LeeBee69 2025-03-20T19:20:25Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-off/m-p/4941596#M474856 <P>We booked an engineer, didn't turn up had text to say it was fixed but still having a problem, not happy&nbsp;</P> Thu, 20 Mar 2025 19:20:25 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-off/m-p/4941596#M474856 LeeBee69 2025-03-20T19:20:25Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-off/m-p/4941604#M474862 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4219316">@LeeBee69</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help then you will have to contact Sky again about this.</P> Thu, 20 Mar 2025 19:28:12 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-off/m-p/4941604#M474862 caesarome 2025-03-20T19:28:12Z