https://helpforum.sky.com/t5/Broadband/Engineer/m-p/4941568#M474843 <P>Engineer came today was unable to set up broadband, was told need to dig it in and get a different firm to do so , haven't been told when this would be and had no emails etc,&nbsp;</P><P>don't really want to pay for broadband when we haven't used any&nbsp;</P> Thu, 20 Mar 2025 18:22:33 GMT Adamm 2025-03-20T18:22:33Z https://helpforum.sky.com/t5/Broadband/Engineer/m-p/4941568#M474843 <P>Engineer came today was unable to set up broadband, was told need to dig it in and get a different firm to do so , haven't been told when this would be and had no emails etc,&nbsp;</P><P>don't really want to pay for broadband when we haven't used any&nbsp;</P> Thu, 20 Mar 2025 18:22:33 GMT https://helpforum.sky.com/t5/Broadband/Engineer/m-p/4941568#M474843 Adamm 2025-03-20T18:22:33Z https://helpforum.sky.com/t5/Broadband/Engineer/m-p/4941571#M474846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4284440">@Adamm</a>&nbsp;you should not be charged until the servicecgoes live and you should get some compensation for tge delayed provision see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> Thu, 20 Mar 2025 18:27:25 GMT https://helpforum.sky.com/t5/Broadband/Engineer/m-p/4941571#M474846 Chrisee 2025-03-20T18:27:25Z