topic Price increse in Broadband

Price increse

JosephB1 — Thu, 20 Mar 2025 16:24:45 GMT

Hi how do I cancel due to a price increases plus my broadband keep freezing

Re: Price increse

caesarome — Thu, 20 Mar 2025 16:26:20 GMT

You would need to call Sky and give them the requited 14 days notice to cancel. You have 30 days to do this from the email/letter price rise notification.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Price increse

SKY1992bf — Thu, 20 Mar 2025 16:27:45 GMT

@JosephB1 Instructions on how to cancel will be in your price increase notification

but you need to call sky within 30 days of receiving the notification