https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4940722#M474615 <P>Connecting my hub to the internet</P> Wed, 19 Mar 2025 15:59:12 GMT Dippy60 2025-03-19T15:59:12Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4940722#M474615 <P>Connecting my hub to the internet</P> Wed, 19 Mar 2025 15:59:12 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4940722#M474615 Dippy60 2025-03-19T15:59:12Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4940803#M474634 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4356674">@Dippy60</a>&nbsp;</P> <P>Are the lights all green on your hub, if they are then try rebooting it at the mains.</P> <P>&nbsp;</P> <P>If they are not then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 19 Mar 2025 17:30:30 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4940803#M474634 caesarome 2025-03-19T17:30:30Z