https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4940599#M474575 <P>I've had Sky Broadband (Superfast fibre option) for a month or so, having transferred from Talk Talk.</P><P>I'm finding that the connection drops much more frequently than with the previous provider.</P><P>When it works, the speed is fine at ~70Gb/s.</P><P>My master socket was replaced by Openreack in September 2024, so there should be no physical problems.</P><P>&nbsp;</P><P><STRONG>Do other customers find Sky's broadband reliable?</STRONG></P> Wed, 19 Mar 2025 13:08:49 GMT SteveM14 2025-03-19T13:08:49Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4940599#M474575 <P>I've had Sky Broadband (Superfast fibre option) for a month or so, having transferred from Talk Talk.</P><P>I'm finding that the connection drops much more frequently than with the previous provider.</P><P>When it works, the speed is fine at ~70Gb/s.</P><P>My master socket was replaced by Openreack in September 2024, so there should be no physical problems.</P><P>&nbsp;</P><P><STRONG>Do other customers find Sky's broadband reliable?</STRONG></P> Wed, 19 Mar 2025 13:08:49 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4940599#M474575 SteveM14 2025-03-19T13:08:49Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4941246#M474746 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 20 Mar 2025 10:46:37 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/4941246#M474746 Lisa-P1987 2025-03-20T10:46:37Z