https://helpforum.sky.com/t5/Broadband/Poor-quality-network-on-WiFi-connected-device/m-p/4940461#M474534 <P>I have been experiencing issues when working from home. Most noticable when in Team chats, I will freeze or drop out and presented with on hold message or low quality network message box.&nbsp; When running the SKY speed checker tests it says all is good with 151Mbs to hub. However when I use something like Broadband Speedcheck online, I am getting Download 2.10 Mb/s and 24.21 Upload. Something is not right.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="pdeaney_0-1742377619345.png"><img src="https://helpforum.sky.com/skins/images/CE0869E6E6524E7B2BE68EE6930BE6C0/responsive_peak/images/image_not_found.png" alt="pdeaney_0-1742377619345.png" /></span></P><P>&nbsp;</P> Wed, 19 Mar 2025 09:47:18 GMT pdeaney 2025-03-19T09:47:18Z https://helpforum.sky.com/t5/Broadband/Poor-quality-network-on-WiFi-connected-device/m-p/4940461#M474534 <P>I have been experiencing issues when working from home. Most noticable when in Team chats, I will freeze or drop out and presented with on hold message or low quality network message box.&nbsp; When running the SKY speed checker tests it says all is good with 151Mbs to hub. However when I use something like Broadband Speedcheck online, I am getting Download 2.10 Mb/s and 24.21 Upload. Something is not right.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="pdeaney_0-1742377619345.png"><img src="https://helpforum.sky.com/skins/images/CE0869E6E6524E7B2BE68EE6930BE6C0/responsive_peak/images/image_not_found.png" alt="pdeaney_0-1742377619345.png" /></span></P><P>&nbsp;</P> Wed, 19 Mar 2025 09:47:18 GMT https://helpforum.sky.com/t5/Broadband/Poor-quality-network-on-WiFi-connected-device/m-p/4940461#M474534 pdeaney 2025-03-19T09:47:18Z https://helpforum.sky.com/t5/Broadband/Poor-quality-network-on-WiFi-connected-device/m-p/4940503#M474552 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4356388">@pdeaney</a>&nbsp;</P> <P>Your image has been rejected as it contains your IP address. Feel free to resubmit with that hidden or blocked out (NO:&nbsp;<SPAN>IP or Mac addresses or telephone numbers/SSID's for your router.)</SPAN></P> Wed, 19 Mar 2025 10:26:14 GMT https://helpforum.sky.com/t5/Broadband/Poor-quality-network-on-WiFi-connected-device/m-p/4940503#M474552 Daniel0210 2025-03-19T10:26:14Z