topic StevoVet in Broadband

StevoVet

Nevets420 — Mon, 17 Mar 2025 12:54:25 GMT

WiFi keeps dropping out. Ive tested it on the My Sky app, and surprise surprise, it says everything is green. I'm watching channel 4 app, i have fibre broadband, so should be getting 150mbps to the wall. And at least 100mbps in my front room. Judging by the other posts, I'm not the only one?

Re: StevoVet

Greenfingers001 — Tue, 18 Mar 2025 08:32:27 GMT

Hi there @Nevets420 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: StevoVet

Nevets420 — Wed, 19 Mar 2025 09:06:09 GMT

I just had to reboot the router.

Thank you for your help though. 🙏