topic Re: Ordered a new connection 4 days ago engineer hasnt turned up in Broadband

Ordered a new connection 4 days ago engineer hasnt turned up

Tasha58 — Sun, 16 Mar 2025 20:45:25 GMT

I ordered a new connection 4 days was meant to have an engineer visit today noone turned up how do I cancel please

Re: Ordered a new connection 4 days ago engineer hasnt turned up

GD1 — Sun, 16 Mar 2025 21:35:59 GMT

@Tasha58 New broadband connections take a minimum of 10 workimg days from placing an order, did you receive confirmation that your broadband service would go live as it's very unusual to have egineers turn up on a Sunday to connect your broadband service

Re: Ordered a new connection 4 days ago engineer hasnt turned up

caesarome — Sun, 16 Mar 2025 22:02:19 GMT

@Tasha58

What shows here regarding your order:

https://www.sky.com/ordertracking