https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4937991#M473863 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4354228">@Claire824</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 15 Mar 2025 22:24:36 GMT caesarome 2025-03-15T22:24:36Z https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4937965#M473857 <P>No internet whatsoever checked the status apparently it's fine and showing no issues, called in was going to get escalated still sitting without internet that's 24 hours without now. What's going on?</P> Sat, 15 Mar 2025 21:16:08 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4937965#M473857 Claire824 2025-03-15T21:16:08Z https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4937991#M473863 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4354228">@Claire824</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 15 Mar 2025 22:24:36 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4937991#M473863 caesarome 2025-03-15T22:24:36Z