https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4936727#M473526 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4353043">@Grace28</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 14 Mar 2025 10:18:05 GMT caesarome 2025-03-14T10:18:05Z https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4936709#M473522 <P>I had a new router and since the swap the internet keeps dropping out, today has been awful trying to work crom home, i lose connection every couple of minutes.&nbsp;</P> Fri, 14 Mar 2025 09:56:27 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4936709#M473522 Grace28 2025-03-14T09:56:27Z https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4936727#M473526 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4353043">@Grace28</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 14 Mar 2025 10:18:05 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4936727#M473526 caesarome 2025-03-14T10:18:05Z