topic Re: Buffering in Broadband

Buffering

40Sharon67 — Thu, 13 Mar 2025 21:04:24 GMT

Since having broadband upgrade streaming channels keep buffering. Why?

Re: Buffering

Chrisee — Fri, 14 Mar 2025 07:05:05 GMT

@40Sharon67 almost certainly due to the device you are using to stream is not getting a steady data stream from the hub. Most commonly this is due to poor WiFi signal.

Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

Re: Buffering

skimad57 — Fri, 14 Mar 2025 10:34:52 GMT

I have the same problem. What about buying a different off-the-shelf extender? Is that worth trying? I really don't want to swap systems, nor dor I want to go onto max, my bill has skyrocketed (no pun intended) enough in the past couple of months as it is!