https://helpforum.sky.com/t5/Broadband/puck-cant-get-internet/m-p/4935933#M473337 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Thu, 13 Mar 2025 10:12:26 GMT Addie15 2025-03-13T10:12:26Z https://helpforum.sky.com/t5/Broadband/puck-cant-get-internet/m-p/4935386#M473176 <P>my puck can not connect to broadband</P><P>&nbsp;</P><P>i have wifi and can access internet on my pc etc</P><P>&nbsp;</P><P>&nbsp;</P><P>it is ethernet connected but just says can not find ip address</P> Wed, 12 Mar 2025 14:07:00 GMT https://helpforum.sky.com/t5/Broadband/puck-cant-get-internet/m-p/4935386#M473176 neilh5 2025-03-12T14:07:00Z https://helpforum.sky.com/t5/Broadband/puck-cant-get-internet/m-p/4935933#M473337 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Thu, 13 Mar 2025 10:12:26 GMT https://helpforum.sky.com/t5/Broadband/puck-cant-get-internet/m-p/4935933#M473337 Addie15 2025-03-13T10:12:26Z