topic Re: No connection. in Broadband

No connection.

Tjban — Wed, 12 Mar 2025 12:24:44 GMT

WiFi not connecting to tv or chromecast.

Re: No connection.

caesarome — Wed, 12 Mar 2025 13:27:43 GMT

@Tjban

Can other devices connect without any issues like a mobile for example ?

Re: No connection.

Tjban — Wed, 12 Mar 2025 18:14:14 GMT

Yes phone connecting. Tv connected for awhile yesterday but nothing today. Chromecast device was working fine up until 2 days ago.

Re: No connection.

caesarome — Wed, 12 Mar 2025 19:26:25 GMT

And have you tried a reboot of your broadband hub ?

Re: No connection.

Tjban — Wed, 12 Mar 2025 21:29:18 GMT

Yes I've tried that. I've run tests through sky re broadband connection, it says no issues and I'm connected. I just don't understand why I'm not able to stream anything through chromecast or connect to tv.

Re: No connection.

Chrisee — Thu, 13 Mar 2025 08:01:58 GMT

@Tjban check the lights on the Sky hub and use this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

Re: No connection.

Tjban — Thu, 13 Mar 2025 12:07:00 GMT

I'm still using my old 02 wireless box IV. Sky took over but I never changed the box. It's been working perfectly for many years.