topic Re: No internet in Broadband

No internet

Neil19613001 — Thu, 13 Mar 2025 01:12:45 GMT

Just under an hour ago my internet stopped working.

i have unplugged, left it 10 minutes, tried again but still nothing.

The middle of the lights on the hub is solid orange instead of flashing green.

i have used roaming to connect and run your line test which says all is fine with internet when it, obviously, isn't.

It is down on all devices.

Please help.

Thanks.

Re: No internet

etcobb — Thu, 13 Mar 2025 01:18:26 GMT

Same for me. Service says all good but clearly not.

Re: No internet

Chrisee — Thu, 13 Mar 2025 07:14:49 GMT

@etcobb & @Neil19613001 Loss of connection between midnight and 5am is often down to essential maintenance on the network. If that is the cause your service will be back up in the morning.