topic Need help with Sky Max in Broadband

Need help with Sky Max

UkzVortex98 — Thu, 13 Mar 2025 00:00:17 GMT

I have recently join Sky broadband and Talk and op for new Sky Max hub with WiFi 6 and I have couple of gray areas where WiFi can't get to you can change channels of the hub all you like but it doesn't make bit different I sill have gray spots and with my old ISP I two of there AP what fix issues so can anyone on here able to help me get two Sky max pod or remember any good WiFi 7 mesh Ap I have try phone Sky to get two Ap but they was not every usful.

Re: Need help with Sky Max

Chrisee — Thu, 13 Mar 2025 07:07:03 GMT

@UkzVortex98 if your subscription includes the WiFi Max bundle Sky will supply one extender pod if requested. The second and potentially the third are normally supplied after a broadband engineer has confirmed they are required after a visit. You cannot manually control the WiFi channels on the Sky Max hubs.

To help I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

Re: Need help with Sky Max

Addie15 — Thu, 13 Mar 2025 10:45:55 GMT

Hi there! Thank you for escalating this. We have sent an invite to @UkzVortex98.