https://helpforum.sky.com/t5/Broadband/Cannot-connect/m-p/4935761#M473265 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4352094">@Mxs1</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 12 Mar 2025 22:31:55 GMT caesarome 2025-03-12T22:31:55Z https://helpforum.sky.com/t5/Broadband/Cannot-connect/m-p/4935736#M473257 <P>My sky Q box will not connect to the internet and so the mini box will not connect, the broadband keeps dropping out and the connection/ signal is really awful&nbsp;</P> Wed, 12 Mar 2025 21:34:46 GMT https://helpforum.sky.com/t5/Broadband/Cannot-connect/m-p/4935736#M473257 Mxs1 2025-03-12T21:34:46Z https://helpforum.sky.com/t5/Broadband/Cannot-connect/m-p/4935761#M473265 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4352094">@Mxs1</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 12 Mar 2025 22:31:55 GMT https://helpforum.sky.com/t5/Broadband/Cannot-connect/m-p/4935761#M473265 caesarome 2025-03-12T22:31:55Z