https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-Fife-Scotland/m-p/4935602#M473234 <P>Have tried all this multiple times looks like I'll need to phone <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Wed, 12 Mar 2025 19:24:31 GMT Thebow1 2025-03-12T19:24:31Z https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-Fife-Scotland/m-p/4935594#M473228 <P>This has been happening since Monday. Router showing internet as ornage but power and wireless lights are green, checking online and says all is ok but it certainly isn't.</P> Wed, 12 Mar 2025 19:20:18 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-Fife-Scotland/m-p/4935594#M473228 Thebow1 2025-03-12T19:20:18Z https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-Fife-Scotland/m-p/4935596#M473229 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4350134">@Thebow1</a>&nbsp;<BR />If you haven’t done it already use the below link to check to see if there are any problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR /><STRONG>If you’re still having problems you may need to call Sky to report it. </STRONG> Dial 150 free from your Sky Talk landline (if it’s still working). <BR /><BR />This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A><BR /><BR />(For any customers working from home remember that Sky Broadband is a domestic service so you won’t receive any extra or quicker support).</P> Wed, 12 Mar 2025 19:20:48 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-Fife-Scotland/m-p/4935596#M473229 Daniel0210 2025-03-12T19:20:48Z https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-Fife-Scotland/m-p/4935602#M473234 <P>Have tried all this multiple times looks like I'll need to phone <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Wed, 12 Mar 2025 19:24:31 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-Fife-Scotland/m-p/4935602#M473234 Thebow1 2025-03-12T19:24:31Z