https://helpforum.sky.com/t5/Broadband/Broadband-has-stopped-working/m-p/4935072#M473118 <P>Our broadband has stopped working, we have tried restarting hub</P> Wed, 12 Mar 2025 08:39:26 GMT Clairecoff 2025-03-12T08:39:26Z https://helpforum.sky.com/t5/Broadband/Broadband-has-stopped-working/m-p/4935072#M473118 <P>Our broadband has stopped working, we have tried restarting hub</P> Wed, 12 Mar 2025 08:39:26 GMT https://helpforum.sky.com/t5/Broadband/Broadband-has-stopped-working/m-p/4935072#M473118 Clairecoff 2025-03-12T08:39:26Z https://helpforum.sky.com/t5/Broadband/Broadband-has-stopped-working/m-p/4935171#M473143 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4351387">@Clairecoff</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 12 Mar 2025 10:20:55 GMT https://helpforum.sky.com/t5/Broadband/Broadband-has-stopped-working/m-p/4935171#M473143 caesarome 2025-03-12T10:20:55Z