topic Keeps losing connection in Broadband

Keeps losing connection

Pedr — Tue, 11 Mar 2025 22:16:36 GMT

My broad band keeps losing connection and it seems to be around this time every night then the next day it runs fine I have received a plug in booster that I have installed but I keep losing connection my router hasn't got nothing in front of it amd is set at the recommended high I live in a ground floor one bedroom flat so this shouldn't be happening when I go from room to room

Re: Keeps losing connection

Tom-W19 — Wed, 12 Mar 2025 10:19:49 GMT

Hi @Pedr

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147