https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4933974#M472674 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4350395">@Klis87</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 10 Mar 2025 22:19:55 GMT caesarome 2025-03-10T22:19:55Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4933971#M472671 <P>Hello, my problem is that Wi-Fi turns off and on after a while, this is a problem with the internet provider, my devices and cables are fully functional.</P> Mon, 10 Mar 2025 22:04:21 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4933971#M472671 Klis87 2025-03-10T22:04:21Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4933974#M472674 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4350395">@Klis87</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 10 Mar 2025 22:19:55 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4933974#M472674 caesarome 2025-03-10T22:19:55Z