https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4933719#M472607 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4350035">@Kelsey17</a>&nbsp;</P> <P>If a reboot of your broadband hub at the mains doesn't fix it then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 10 Mar 2025 16:53:15 GMT caesarome 2025-03-10T16:53:15Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4933627#M472592 <P>None of my devices are connecting to the internet. &nbsp;When trying it just shows 'no internet'&nbsp;</P> Mon, 10 Mar 2025 15:30:35 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4933627#M472592 Kelsey17 2025-03-10T15:30:35Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4933719#M472607 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4350035">@Kelsey17</a>&nbsp;</P> <P>If a reboot of your broadband hub at the mains doesn't fix it then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 10 Mar 2025 16:53:15 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4933719#M472607 caesarome 2025-03-10T16:53:15Z