https://helpforum.sky.com/t5/Broadband/problem-with-my-wifi/m-p/4933715#M472604 <P>Good afternoon, please I need help with my Wi-Fi, I have turned the connection box off and on several times and my internet still does not come back.</P> Mon, 10 Mar 2025 16:49:58 GMT GatopretO 2025-03-10T16:49:58Z https://helpforum.sky.com/t5/Broadband/problem-with-my-wifi/m-p/4933715#M472604 <P>Good afternoon, please I need help with my Wi-Fi, I have turned the connection box off and on several times and my internet still does not come back.</P> Mon, 10 Mar 2025 16:49:58 GMT https://helpforum.sky.com/t5/Broadband/problem-with-my-wifi/m-p/4933715#M472604 GatopretO 2025-03-10T16:49:58Z https://helpforum.sky.com/t5/Broadband/problem-with-my-wifi/m-p/4933718#M472606 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4350111">@GatopretO</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 10 Mar 2025 16:52:18 GMT https://helpforum.sky.com/t5/Broadband/problem-with-my-wifi/m-p/4933718#M472606 caesarome 2025-03-10T16:52:18Z