https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4933677#M472600 <P>Having the same issues here in my household too! Have tried all the same steps as yourself and checked on the app,but nothing is working with the internet.</P> Mon, 10 Mar 2025 16:16:38 GMT Sammyjoep12 2025-03-10T16:16:38Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4933660#M472599 <P>Router is on. Checks in app all came back ok.&nbsp;<BR />connection to router and connection to internet have an x next to them in settings</P><P>tried to unplug and restart but still not connected&nbsp;</P> Mon, 10 Mar 2025 16:01:08 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4933660#M472599 Gemmz35 2025-03-10T16:01:08Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4933677#M472600 <P>Having the same issues here in my household too! Have tried all the same steps as yourself and checked on the app,but nothing is working with the internet.</P> Mon, 10 Mar 2025 16:16:38 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4933677#M472600 Sammyjoep12 2025-03-10T16:16:38Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4934317#M472928 <P>My issue was to do with the Q box rather than the Router so if you've not already, unplug it and leave it for a good while. Hope you get back up and running&nbsp;</P> Tue, 11 Mar 2025 10:56:03 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4934317#M472928 Gemmz35 2025-03-11T10:56:03Z