https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/4933203#M472520 Sky keeps disconnecting from the Internet Mon, 10 Mar 2025 07:54:22 GMT Chippy161 2025-03-10T07:54:22Z https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/4933203#M472520 Sky keeps disconnecting from the Internet Mon, 10 Mar 2025 07:54:22 GMT https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/4933203#M472520 Chippy161 2025-03-10T07:54:22Z https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/4933327#M472521 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4349618">@Chippy161</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 10 Mar 2025 10:25:49 GMT https://helpforum.sky.com/t5/Broadband/Internet-connection/m-p/4933327#M472521 caesarome 2025-03-10T10:25:49Z