https://helpforum.sky.com/t5/Broadband/Wi-fi-connection/m-p/4933191#M472490 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4349482">@Kent2121</a>&nbsp;run the service checker in the My Sky app which will tell you if Sky arexaware of the fault or offer to book an engineer to check your line. If it does neither call Skybtonsee wherther theyvcan book a check from their end whether thry can will depend on the number of line drops as Openreach only intervene if the automatic linecsystems cannotcstsbilise the line..&nbsp;</P> Mon, 10 Mar 2025 07:36:59 GMT Chrisee 2025-03-10T07:36:59Z https://helpforum.sky.com/t5/Broadband/Wi-fi-connection/m-p/4933041#M472445 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>my Wi-fi/ internet has cut off randomly around 4/5 times today, I have restarted it and also unplugged from the wall but it keeps disconnecting, not sure what else I can do.&nbsp;<BR /><BR /></P><P>many thanks,</P><P>&nbsp;</P><P>James Kent&nbsp;</P> Sun, 09 Mar 2025 19:51:34 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi-connection/m-p/4933041#M472445 Kent2121 2025-03-09T19:51:34Z https://helpforum.sky.com/t5/Broadband/Wi-fi-connection/m-p/4933191#M472490 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4349482">@Kent2121</a>&nbsp;run the service checker in the My Sky app which will tell you if Sky arexaware of the fault or offer to book an engineer to check your line. If it does neither call Skybtonsee wherther theyvcan book a check from their end whether thry can will depend on the number of line drops as Openreach only intervene if the automatic linecsystems cannotcstsbilise the line..&nbsp;</P> Mon, 10 Mar 2025 07:36:59 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi-connection/m-p/4933191#M472490 Chrisee 2025-03-10T07:36:59Z