https://helpforum.sky.com/t5/Broadband/Disconnection/m-p/4932458#M472267 <P>My broadband has disconnected itself 12 times today. The Hub has constantly lost connection and I've had to reset the system each time&nbsp;</P> Sat, 08 Mar 2025 21:39:04 GMT Jane161 2025-03-08T21:39:04Z https://helpforum.sky.com/t5/Broadband/Disconnection/m-p/4932458#M472267 <P>My broadband has disconnected itself 12 times today. The Hub has constantly lost connection and I've had to reset the system each time&nbsp;</P> Sat, 08 Mar 2025 21:39:04 GMT https://helpforum.sky.com/t5/Broadband/Disconnection/m-p/4932458#M472267 Jane161 2025-03-08T21:39:04Z https://helpforum.sky.com/t5/Broadband/Disconnection/m-p/4932481#M472271 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4349015">@Jane161</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any issues in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 08 Mar 2025 22:31:55 GMT https://helpforum.sky.com/t5/Broadband/Disconnection/m-p/4932481#M472271 caesarome 2025-03-08T22:31:55Z