topic Re: Tried all suggestions …even have a booster ….but WiFi constantly dropping in and out in Broadband

Tried all suggestions …even have a booster ….but WiFi constantly dropping in and out

Silversurfer3 — Fri, 07 Mar 2025 09:46:50 GMT

Had connection problems on installation. Was sent a booster.
has worked ok (mostly) for three months....but now constantly WiFi dropping in and out. Can't do banking online as when lose connection Ithe transactions are interrupted. Some times it only flickers on and off but other times lasts a few minutes

have tried all suffestions from Sky help website, and their checks find nothing wrong......but there obviously is,

Re: Tried all suggestions …even have a booster ….but WiFi constantly dropping in and out

Mr+Flibbles+86 — Sat, 08 Mar 2025 08:30:35 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Tried all suggestions …even have a booster ….but WiFi constantly dropping in and out

Silversurfer3 — Sat, 08 Mar 2025 10:52:07 GMT

I reluctantly joined this discussion group...not my style...but it did get sa response from a Sky human.
after an hours online chat with an excellent adviser I am now getting an engineer out ....which was obvious an answer from the start...it could have been sorted in a 3 minute phone call with an actual person...and not a robot!
but obviously this type of communication works better.
thanks to the adviser anyway