https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4931904#M472160 For the last few weeks my Internet keeps dropping. On the router the power and wireless buttons are lit green but the Internet isn't lit. I've turned off/on etc and this doesn't help. Sat, 08 Mar 2025 08:59:36 GMT Emmaxwhite 2025-03-08T08:59:36Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4931904#M472160 For the last few weeks my Internet keeps dropping. On the router the power and wireless buttons are lit green but the Internet isn't lit. I've turned off/on etc and this doesn't help. Sat, 08 Mar 2025 08:59:36 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4931904#M472160 Emmaxwhite 2025-03-08T08:59:36Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4931940#M472170 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4348529">@Emmaxwhite</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 08 Mar 2025 09:49:46 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4931940#M472170 caesarome 2025-03-08T09:49:46Z