topic Re: Intermittent connection despite being fully connected in Broadband https://helpforum.sky.com/t5/Broadband/Intermittent-connection-despite-being-fully-connected/m-p/4931491#M472026 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4348087">@Ahoward91</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 07 Mar 2025 16:23:20 GMT caesarome 2025-03-07T16:23:20Z Intermittent connection despite being fully connected https://helpforum.sky.com/t5/Broadband/Intermittent-connection-despite-being-fully-connected/m-p/4931429#M472016 My devices say that I am fully connected and there are no issue indicators on my actual wifi hub, however my Internet connection keeps cutting off on all my devices and has been doing so for a number of days. Fri, 07 Mar 2025 15:28:40 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-connection-despite-being-fully-connected/m-p/4931429#M472016 Ahoward91 2025-03-07T15:28:40Z Re: Intermittent connection despite being fully connected https://helpforum.sky.com/t5/Broadband/Intermittent-connection-despite-being-fully-connected/m-p/4931491#M472026 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4348087">@Ahoward91</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 07 Mar 2025 16:23:20 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-connection-despite-being-fully-connected/m-p/4931491#M472026 caesarome 2025-03-07T16:23:20Z