https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4931364#M471996 Hi. My broadband keeps going offline. It has happened at least 5 times in the last 2 hours. This issue has been ongoing for a few weeks. It's having an effect on my work as I'm unable to connect to the Internet. It also effects my tv and phone. Fri, 07 Mar 2025 13:56:02 GMT Elinor176 2025-03-07T13:56:02Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4931364#M471996 Hi. My broadband keeps going offline. It has happened at least 5 times in the last 2 hours. This issue has been ongoing for a few weeks. It's having an effect on my work as I'm unable to connect to the Internet. It also effects my tv and phone. Fri, 07 Mar 2025 13:56:02 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4931364#M471996 Elinor176 2025-03-07T13:56:02Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4931512#M472039 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4347995">@Elinor176</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 07 Mar 2025 16:39:31 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4931512#M472039 caesarome 2025-03-07T16:39:31Z