topic Re: Internet not working intermittently in Broadband

Internet not working intermittently

Chrisnohobby — Fri, 28 Feb 2025 21:51:18 GMT

My internet keeps going off. Sometimes we get the flashing red light. An engineer has supposed to have looked at this and they said it was OK. Problem is that sometimes it works sometimes not. So probably was working when they checked.

Re: Internet not working intermittently

Tom-W19 — Sat, 01 Mar 2025 11:18:52 GMT

Hi @Chrisnohobby

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet not working intermittently

Chrisnohobby — Thu, 06 Mar 2025 16:08:33 GMT

No message has come through. Broadband is still not working properly so . I think it's worse when I am using the landline.

I am using data on my phone unneccesarily so hoping you will give me a refund. My contract is up quite soon so this will have a bearing on if I renew

Re: Internet not working intermittently

caesarome — Thu, 06 Mar 2025 16:15:57 GMT

@Chrisnohobby wrote:

No message has come through

Do you not see a chat bubble at the bottom of this page ?