topic Re: WiFi issues in Broadband

WiFi issues

Kirsty1991 — Wed, 05 Mar 2025 13:41:01 GMT

Every day since Sunday my WiFi has stopped working , same time every day and reconnects by itself hours later. Tried to manually reconnect to Q box there is a message that's says "there seems to be a problem with your broadband"

called sky yesterday and they can't find anything apparently and are sending an engineer on Friday. Is anyone else having this issue ?

Re: WiFi issues

Daniel0210 — Wed, 05 Mar 2025 13:50:19 GMT

@Kirsty1991

Does anything else switch off or on at the same time this is happening?

Re: WiFi issues

Kirsty1991 — Wed, 05 Mar 2025 13:57:08 GMT

Hi , sorry what do you mean anything else ?

Re: WiFi issues

Daniel0210 — Wed, 05 Mar 2025 14:01:27 GMT

@Kirsty1991

Electrical appliances especially those linked to the broadband. Ie; smart heating, ev charger.

Re: WiFi issues

Kirsty1991 — Wed, 05 Mar 2025 14:06:28 GMT

Hi , I don’t have any smart related items apart from the TV itself but the WiFi doesn't work on that either nor does it on iPhone. Yesterday it had a solid amber light on the routers middle light (WiFi) it doesn't have today but still isn't working.