https://helpforum.sky.com/t5/Broadband/I-have-had-no-connection/m-p/4928790#M471420 <P>I've had no wife for about 5 days , no advisors have answered my calls and the WiFi self assessment are not working aswell&nbsp;</P> Tue, 04 Mar 2025 17:58:00 GMT Uyi 2025-03-04T17:58:00Z https://helpforum.sky.com/t5/Broadband/I-have-had-no-connection/m-p/4928790#M471420 <P>I've had no wife for about 5 days , no advisors have answered my calls and the WiFi self assessment are not working aswell&nbsp;</P> Tue, 04 Mar 2025 17:58:00 GMT https://helpforum.sky.com/t5/Broadband/I-have-had-no-connection/m-p/4928790#M471420 Uyi 2025-03-04T17:58:00Z https://helpforum.sky.com/t5/Broadband/I-have-had-no-connection/m-p/4928877#M471454 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4345852">@Uyi</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 04 Mar 2025 19:31:50 GMT https://helpforum.sky.com/t5/Broadband/I-have-had-no-connection/m-p/4928877#M471454 caesarome 2025-03-04T19:31:50Z