topic Re: Sky max issues in Broadband

Sky max issues

carlosvardy — Sat, 21 Sep 2024 14:28:51 GMT

Since having sky max hub - cover is appalling - not reaching areas in house previous router covered - phones now running on data - need to cancel

Re: Sky max issues

cuffy47 — Mon, 03 Mar 2025 13:13:38 GMT

Just the same for me I had sky q and the mini boxes work as a booster, sky max doesn't do this ..... nowhere was I told this... I have just returned my max hub and had to pay £33 early termination fee. fuming!!!!!

Re: Sky max issues

Chrisee — Mon, 03 Mar 2025 14:16:09 GMT

@carlosvardy Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.