https://helpforum.sky.com/t5/Broadband/ONT-Box-Missing-and-cant-text-back-to-OpenReach/m-p/4927645#M471102 <P>Whilst trying to set up my new FFTP Broadband i discovered the previous house owners had removed the ONT box, for some reason the text back to openreach where i could indicate this will not send, from what i can see this is a common issue on text with Openreach</P> Mon, 03 Mar 2025 13:54:10 GMT AMROWLEY 2025-03-03T13:54:10Z https://helpforum.sky.com/t5/Broadband/ONT-Box-Missing-and-cant-text-back-to-OpenReach/m-p/4927645#M471102 <P>Whilst trying to set up my new FFTP Broadband i discovered the previous house owners had removed the ONT box, for some reason the text back to openreach where i could indicate this will not send, from what i can see this is a common issue on text with Openreach</P> Mon, 03 Mar 2025 13:54:10 GMT https://helpforum.sky.com/t5/Broadband/ONT-Box-Missing-and-cant-text-back-to-OpenReach/m-p/4927645#M471102 AMROWLEY 2025-03-03T13:54:10Z https://helpforum.sky.com/t5/Broadband/ONT-Box-Missing-and-cant-text-back-to-OpenReach/m-p/4927655#M471103 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4344874">@AMROWLEY</a>&nbsp;normally the texts from Openreach only work if you send either Y ot N. If you wantvtonexplain the issue call Sky who will becablecto get a replacement ONT sorted.</P> Mon, 03 Mar 2025 14:06:13 GMT https://helpforum.sky.com/t5/Broadband/ONT-Box-Missing-and-cant-text-back-to-OpenReach/m-p/4927655#M471103 Chrisee 2025-03-03T14:06:13Z