https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4927170#M471019 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3582051">@Donna+k</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 02 Mar 2025 21:56:01 GMT caesarome 2025-03-02T21:56:01Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4927160#M471017 <P>Keep losing connection and this has been happening every evening for the past 3 days not happy with the service at the moment I am still in contract till May 2025</P> Sun, 02 Mar 2025 21:32:09 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4927160#M471017 Donna+k 2025-03-02T21:32:09Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4927170#M471019 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3582051">@Donna+k</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 02 Mar 2025 21:56:01 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4927170#M471019 caesarome 2025-03-02T21:56:01Z