https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4925845#M470725 <P>Set up my broadband yesterday. I still don't have internet connection and cannot stream TV either. When testing it says connected and working!&nbsp;</P> Sat, 01 Mar 2025 10:44:00 GMT 2810 2025-03-01T10:44:00Z https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4925845#M470725 <P>Set up my broadband yesterday. I still don't have internet connection and cannot stream TV either. When testing it says connected and working!&nbsp;</P> Sat, 01 Mar 2025 10:44:00 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4925845#M470725 2810 2025-03-01T10:44:00Z https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4926024#M470755 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4343346">@2810</a>&nbsp;</P> <P>Was this the line test you ran:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them</P> Sat, 01 Mar 2025 13:27:01 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4926024#M470755 caesarome 2025-03-01T13:27:01Z