Wi-Fi intermittently dropping and returning

WendyTrim — Fri, 28 Feb 2025 11:17:51 GMT

Hi, we've had sky broadband since 14th February after moving from BT, and we're having problems with the wifi signal intermittently dropping. It's almost constant through the day. I've tried moving the router, different cable, moved the cordless phone etc. each change has helped for a couple of hours before we have the same problem again. Husband and son work from home, which is why we switched to sky max for a Faster/better service. We're struggling, any suggestions please?

Re: Wi-Fi intermittently dropping and returning

Lisa-P1987 — Sat, 01 Mar 2025 10:14:44 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Re: Wi-Fi intermittently dropping and returning in Broadband

Wi-Fi intermittently dropping and returning

Re: Wi-Fi intermittently dropping and returning