https://helpforum.sky.com/t5/Broadband/Not-able-to-access-router-settings-from-Mysky-app/m-p/4925733#M470697 <P>I have certainly devices such as a birdbox and doorbell ringer which require a 2.4ghz width on the router. I logged into my router to try to change the settings but the instructions immediately point you to network settings in the MySky app to do it. Network settings on MySky app does not exist as I can see from other forums. What can I do?</P> Sat, 01 Mar 2025 09:43:07 GMT Alilaw59 2025-03-01T09:43:07Z https://helpforum.sky.com/t5/Broadband/Not-able-to-access-router-settings-from-Mysky-app/m-p/4925733#M470697 <P>I have certainly devices such as a birdbox and doorbell ringer which require a 2.4ghz width on the router. I logged into my router to try to change the settings but the instructions immediately point you to network settings in the MySky app to do it. Network settings on MySky app does not exist as I can see from other forums. What can I do?</P> Sat, 01 Mar 2025 09:43:07 GMT https://helpforum.sky.com/t5/Broadband/Not-able-to-access-router-settings-from-Mysky-app/m-p/4925733#M470697 Alilaw59 2025-03-01T09:43:07Z https://helpforum.sky.com/t5/Broadband/Not-able-to-access-router-settings-from-Mysky-app/m-p/4925764#M470704 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4321320">@Alilaw59</a>&nbsp;there should be an entry for the Sky Max hub in the Briadband area of the app but you may need to sign out exit the app and then reload it for them to appear.</P> <P>&nbsp;</P> <P>The setting you want is in the Advanced settings under tge heading Disable WiFi click on that and temporarily turn off the 5GHz band while its off connect your devices tgen go back into the app and re-enable the 5GHz band.</P> Sat, 01 Mar 2025 10:08:46 GMT https://helpforum.sky.com/t5/Broadband/Not-able-to-access-router-settings-from-Mysky-app/m-p/4925764#M470704 Chrisee 2025-03-01T10:08:46Z