https://helpforum.sky.com/t5/Broadband/WiFi-disconnecting/m-p/4925441#M470631 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4035161">@Helen152</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 28 Feb 2025 19:58:42 GMT caesarome 2025-02-28T19:58:42Z https://helpforum.sky.com/t5/Broadband/WiFi-disconnecting/m-p/4925433#M470627 My WiFi keep disconnecting every 5 to 10 mins , tv and phone keeps losing WiFi connection Fri, 28 Feb 2025 19:53:34 GMT https://helpforum.sky.com/t5/Broadband/WiFi-disconnecting/m-p/4925433#M470627 Helen152 2025-02-28T19:53:34Z https://helpforum.sky.com/t5/Broadband/WiFi-disconnecting/m-p/4925441#M470631 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4035161">@Helen152</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 28 Feb 2025 19:58:42 GMT https://helpforum.sky.com/t5/Broadband/WiFi-disconnecting/m-p/4925441#M470631 caesarome 2025-02-28T19:58:42Z