topic Re: LOST GONE in Broadband https://helpforum.sky.com/t5/Broadband/LOST-GONE/m-p/4923658#M470264 <P>Hi had sky out yesterday 26/02 done all checks and tweaks and decided that it was an openreach problem&nbsp;</P><P>They are out 28/02 to sort it out ( hopefully)</P> Thu, 27 Feb 2025 08:14:27 GMT WALLACE1297 2025-02-27T08:14:27Z LOST GONE https://helpforum.sky.com/t5/Broadband/LOST-GONE/m-p/4922062#M469757 <P><SPAN>WiFi Max: Settings have disappeared from the My Sky App , sky max pod will not pair with router</SPAN></P> Tue, 25 Feb 2025 13:56:01 GMT https://helpforum.sky.com/t5/Broadband/LOST-GONE/m-p/4922062#M469757 WALLACE1297 2025-02-25T13:56:01Z Re: LOST GONE https://helpforum.sky.com/t5/Broadband/LOST-GONE/m-p/4922233#M469788 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4339655">@WALLACE1297</a>&nbsp;</P> <P>Have you tried factory resetting your hub?</P> Tue, 25 Feb 2025 17:10:57 GMT https://helpforum.sky.com/t5/Broadband/LOST-GONE/m-p/4922233#M469788 jamesn123 2025-02-25T17:10:57Z Re: LOST GONE https://helpforum.sky.com/t5/Broadband/LOST-GONE/m-p/4923658#M470264 <P>Hi had sky out yesterday 26/02 done all checks and tweaks and decided that it was an openreach problem&nbsp;</P><P>They are out 28/02 to sort it out ( hopefully)</P> Thu, 27 Feb 2025 08:14:27 GMT https://helpforum.sky.com/t5/Broadband/LOST-GONE/m-p/4923658#M470264 WALLACE1297 2025-02-27T08:14:27Z