https://helpforum.sky.com/t5/Broadband/Connection-to-phone-line/m-p/4923242#M470146 <P>The telephone box the sky router is attached to is broken , Wires are hanging out. Box is over 10 years old&nbsp;</P> Wed, 26 Feb 2025 16:35:31 GMT RosemaryB1 2025-02-26T16:35:31Z https://helpforum.sky.com/t5/Broadband/Connection-to-phone-line/m-p/4923242#M470146 <P>The telephone box the sky router is attached to is broken , Wires are hanging out. Box is over 10 years old&nbsp;</P> Wed, 26 Feb 2025 16:35:31 GMT https://helpforum.sky.com/t5/Broadband/Connection-to-phone-line/m-p/4923242#M470146 RosemaryB1 2025-02-26T16:35:31Z https://helpforum.sky.com/t5/Broadband/Connection-to-phone-line/m-p/4923252#M470148 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4340707">@RosemaryB1</a>&nbsp;you need tonreportvthis to Sky somthey can send an engineer tonget it fixed.&nbsp;I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.</P> Wed, 26 Feb 2025 16:42:00 GMT https://helpforum.sky.com/t5/Broadband/Connection-to-phone-line/m-p/4923252#M470148 Chrisee 2025-02-26T16:42:00Z https://helpforum.sky.com/t5/Broadband/Connection-to-phone-line/m-p/4923260#M470151 <P>Thanks for escalating this. We’ve sent RosemaryB1 an invite to chat.</P> Wed, 26 Feb 2025 16:47:08 GMT https://helpforum.sky.com/t5/Broadband/Connection-to-phone-line/m-p/4923260#M470151 Lisa-P1987 2025-02-26T16:47:08Z