Internet keeps dropping

Leoni12 — Wed, 26 Feb 2025 14:40:02 GMT

Hi I work from home so rely on my sky broadband to work every day the internet drops the only devices connected are 2 phones and computer that's it. It's really slow o have reported this to sky multiple times I've had a couple of texts from sky saying your issue is now resolved and the same again , I have had to have a meeting in work because they asked why I keep logging off when it's due to the internet constantly dropping and I'm sure i pay for fast Fribre I've had nothing but issues please get back to me soon as possible with a resolution as I'm currently on my 4g to work from home.

Re: Internet keeps dropping

Daniel0210 — Wed, 26 Feb 2025 14:57:31 GMT

@Leoni12
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

Sky won't respond to that on here. Remember that Sky broadband is a domestic service with the relevant SLA repair times. Customers working from home do not receive a quicker response to faults.

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Internet keeps dropping

Re: Internet keeps dropping