topic Re: Fitting of sky stream at new priperty following a hoysd move. in Broadband

Need to reschedule appointment

Beverleywilkes — Wed, 26 Feb 2025 14:59:07 GMT

Due ro the propertybeing council property we have to fill out an alterations form which has been submitted today.

Unfortunately the app for tomorrow wl need to be resheduled and rebooked.

Apologies for any i nconvenience caused but a further installation date will have to be rearranged.

Moderator note: Changed title to reflect topic more.

Re: Fitting of sky stream at new priperty following a hoysd move.

SKY1992bf — Wed, 26 Feb 2025 13:29:50 GMT

@Beverleywilkes You aren't talking to sky by posting here you will need to call to cancel and rearrange

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150 Calls to Sky Customer Services from your Sky Talk landline phone or a Sky mobile are free

The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Re: Fitting of sky stream at new priperty following a hoysd move.

GD1 — Wed, 26 Feb 2025 13:49:08 GMT

@Beverleywilkes I presume your waiting for broadband to be installed as Sky STream does not have na installation service.