topic Re: Activation was due on Feb 24th in Broadband

Activation was due on Feb 24th

PeteC99 — Wed, 26 Feb 2025 09:07:19 GMT

Hi.

The activation was due for my Broadband on Feb 24th and I was due to get a router a few days before.

Neither has happened and my account says the following:

Sky Broadband Superfast activation

Activation due

Sky Broadband Hub delivery

Awaiting dispatch

Thanks,

Pete

Re: Activation was due on Feb 24th

Chrisee — Wed, 26 Feb 2025 09:51:39 GMT

@PeteC99 you need to talk to Sky to find out what has causing the delay so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

Re: Activation was due on Feb 24th

Addie15 — Wed, 26 Feb 2025 11:27:58 GMT

Hi there! Thank you for escalating this. We have sent an invite to @PeteC99.