topic My wfi does not work . in Broadband https://helpforum.sky.com/t5/Broadband/My-wfi-does-not-work/m-p/4921505#M469596 <P>Today, I think someone came and changed something at the external internet box, referring to the fiber optic connection. Since then, I can no longer connect to the internet. I have followed all the steps multiple times, but it still doesn't connect. I need this issue to be fixed. Thank you."</P><P>If you'd like help troubleshooting, I can suggest some steps to try to resolve the issue!</P> Mon, 24 Feb 2025 20:49:37 GMT Cosmin6 2025-02-24T20:49:37Z My wfi does not work . https://helpforum.sky.com/t5/Broadband/My-wfi-does-not-work/m-p/4921505#M469596 <P>Today, I think someone came and changed something at the external internet box, referring to the fiber optic connection. Since then, I can no longer connect to the internet. I have followed all the steps multiple times, but it still doesn't connect. I need this issue to be fixed. Thank you."</P><P>If you'd like help troubleshooting, I can suggest some steps to try to resolve the issue!</P> Mon, 24 Feb 2025 20:49:37 GMT https://helpforum.sky.com/t5/Broadband/My-wfi-does-not-work/m-p/4921505#M469596 Cosmin6 2025-02-24T20:49:37Z Re: My wfi does not work . https://helpforum.sky.com/t5/Broadband/My-wfi-does-not-work/m-p/4921714#M469648 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4339195">@Cosmin6</a>&nbsp;you need to report the loss of connection to Sky so&nbsp;I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.</P> Tue, 25 Feb 2025 07:50:41 GMT https://helpforum.sky.com/t5/Broadband/My-wfi-does-not-work/m-p/4921714#M469648 Chrisee 2025-02-25T07:50:41Z Re: My wfi does not work . https://helpforum.sky.com/t5/Broadband/My-wfi-does-not-work/m-p/4921882#M469722 <P>Thanks for escalating this. We’ve sent Cosmin6 &nbsp;an invite to chat.</P> Tue, 25 Feb 2025 11:28:22 GMT https://helpforum.sky.com/t5/Broadband/My-wfi-does-not-work/m-p/4921882#M469722 Lisa-P1987 2025-02-25T11:28:22Z