https://helpforum.sky.com/t5/Broadband/Delayed-broadband-installation/m-p/4921346#M469572 <P>I have it but as sky has let me down again my broadband was supoose to go live on the 20 Feb only to be told when I rang up it was a ghost order,so their fore dose not exist&nbsp; which has left me with no broadband and no phone line ,I am 72 ,disabled and just come out of hospital after a hip op, this was ordered in January, now I am being told it will be cancelled ,and I would have to put a new order in which could take up to 2 weeks I also have a emergency call bell but without broadband is no good ,I have been a customer of sky for&nbsp; many years this has really upset me please somebody help&nbsp;</P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I><BR /><BR />Moderator note: Changed title to reflect topic more.<BR /><BR /></I></P> Tue, 25 Feb 2025 09:54:42 GMT rosemarie123 2025-02-25T09:54:42Z https://helpforum.sky.com/t5/Broadband/Delayed-broadband-installation/m-p/4921346#M469572 <P>I have it but as sky has let me down again my broadband was supoose to go live on the 20 Feb only to be told when I rang up it was a ghost order,so their fore dose not exist&nbsp; which has left me with no broadband and no phone line ,I am 72 ,disabled and just come out of hospital after a hip op, this was ordered in January, now I am being told it will be cancelled ,and I would have to put a new order in which could take up to 2 weeks I also have a emergency call bell but without broadband is no good ,I have been a customer of sky for&nbsp; many years this has really upset me please somebody help&nbsp;</P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I><BR /><BR />Moderator note: Changed title to reflect topic more.<BR /><BR /></I></P> Tue, 25 Feb 2025 09:54:42 GMT https://helpforum.sky.com/t5/Broadband/Delayed-broadband-installation/m-p/4921346#M469572 rosemarie123 2025-02-25T09:54:42Z https://helpforum.sky.com/t5/Broadband/Delayed-broadband-installation/m-p/4921352#M469573 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1804239">@rosemarie123</a>&nbsp; You're post has been moved to the broadband forum as this is a broadband related query rather than&nbsp; a Glass Gen 2 Review post.</P> Mon, 24 Feb 2025 19:06:19 GMT https://helpforum.sky.com/t5/Broadband/Delayed-broadband-installation/m-p/4921352#M469573 GD1 2025-02-24T19:06:19Z