https://helpforum.sky.com/t5/Broadband/Potential-Broadband-issue/m-p/4921118#M469542 <P>Actually completely ignore all the above, if I knew how to remove the post I would.</P><P>&nbsp;</P><P>Just in case anyone else has a similar concern, I had set up the BQM some time ago using the IPV4 address at the time. &nbsp;My IPV4 address had changed and the statistics I was looking at were not a reflection of my BB performance. &nbsp;I set up a new BQM with my current IPV4 address and my BB performance returned to what I would expect.&nbsp;</P> Mon, 24 Feb 2025 16:13:17 GMT Stu_B 2025-02-24T16:13:17Z https://helpforum.sky.com/t5/Broadband/Potential-Broadband-issue/m-p/4920852#M469490 <P>Looking for a bit of advice from the really helpful community experts on my broadband connection. &nbsp;Previously, I've had sky BB issues so had set up some BQM quality monitoring &nbsp;which I keep an eye on. &nbsp;From about a week ago, there has been a dramatic change and our internet usage hasn't changed, we haven't changed or added anything. &nbsp;</P><P>&nbsp;</P><P>This was a typical snapshot of a day prior to the recent spike....</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0294.jpeg" style="width: 999px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/108215i61ED3B67E4ECA5D3/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0294.jpeg" alt="IMG_0294.jpeg" /></span></P><P>&nbsp;</P><P>Its now changed to pretty much consistently this, the drop packets are a concern, previously, we saw very little of this, is this cause for concern. &nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0292.jpeg" style="width: 999px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/108216i42D2727B47D964C5/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0292.jpeg" alt="IMG_0292.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0293.jpeg" style="width: 999px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/108217iAB5FE285CAF429D6/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0293.jpeg" alt="IMG_0293.jpeg" /></span></P><P>Here are my router statistics</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0289.png" style="width: 999px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/108219iD5097B8AB196B813/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0289.png" alt="IMG_0289.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 24 Feb 2025 12:39:33 GMT https://helpforum.sky.com/t5/Broadband/Potential-Broadband-issue/m-p/4920852#M469490 Stu_B 2025-02-24T12:39:33Z https://helpforum.sky.com/t5/Broadband/Potential-Broadband-issue/m-p/4921118#M469542 <P>Actually completely ignore all the above, if I knew how to remove the post I would.</P><P>&nbsp;</P><P>Just in case anyone else has a similar concern, I had set up the BQM some time ago using the IPV4 address at the time. &nbsp;My IPV4 address had changed and the statistics I was looking at were not a reflection of my BB performance. &nbsp;I set up a new BQM with my current IPV4 address and my BB performance returned to what I would expect.&nbsp;</P> Mon, 24 Feb 2025 16:13:17 GMT https://helpforum.sky.com/t5/Broadband/Potential-Broadband-issue/m-p/4921118#M469542 Stu_B 2025-02-24T16:13:17Z